• 13-Sep-2022 to 05-Oct-2022 (EST)
  • Training
  • Washington, DC, USA
  • Hourly
  • Part Time

Department: Victim Services

Position: Part-Time Bilingual Facilitator

Reporting to: Training Director

As a key member of RAINN's Victim Services team, the Part-Time Bilingual Facilitator will facilitate live blended online training for the National Sexual Assault Hotline (NSAH) and Safe Helpline (SHL) staff, volunteers and interns and will be responsible for ensuring training content is trauma-informed, survivor-centered, non-judgmental and strengths-based. This includes initial onboarding training and ongoing training based on the needs of staff, volunteers, and interns.

This position will operate weekday evenings and weekends and will be expected to work approximately 20-24 hours per week.

Essential Duties and Responsibilities:

  • Maintain an expertise in training staff to provide services to victims of sexual violence. Training and services must be research-based and consistent with best practices in the fields of crisis intervention and sexual violence prevention and response.
  • Assist Training & Facilitation Specialist with communicating with new hotline trainees through the training process after hire, including issues with LMS, questions about training sessions, or ongoing training needs with other training staff.
  • Facilitate live blended online training for staff and volunteer workforce, and external clients.
  • Assist Training & Facilitation Specialist with generating reports of trainee progress.
  • Assist Training & Facilitation Specialist with developing (or revising) facilitation guides for new and updated training.
  • Responsible for documenting trainee progress by identifying areas of excellence and areas for growth during live facilitation.
  • Identify emerging training needs and assist in creating (or revising) training module content.
  • All other duties as assigned.

Position Specifications/Requirements:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:

Required Qualifications:

  • 4+ years experience in the field of social services, crisis hotline/intervention experience, or related experience.
  • 2+ years delivering training, assessing training needs, and developing content for anti-sexual violence trainings.
  • Fluency in written and spoken Spanish. *Fluency test will be administered during the interview process.
  • Experience facilitating training using online learning platforms, such as learning management systems and/ or Zoom.
  • Experience with strong customer service focus.
  • Experience working well within a team working towards targeted deadlines.
  • Ability to interpret a variety of instructions, written and oral.
  • Ability to solve problems and deal with a wide range of situations.
  • Ability to exercise good judgment when faced with complex decisions.
  • Maintain a positive and energetic attitude, with the ability to successfully work on a team and independently.
  • Ability to be flexible and adaptable; responsive to new information and adjusts plans and deliverables as needed.
  • Provide "all-hands-on-deck" support to the training team as needed.
  • Willingness to work a non-traditional schedule. Schedule will be weekday evenings and weekends.
  • Must be comfortable discussing issues surrounding sexual violence.
  • Must successfully complete a criminal background check (administered by RAINN).


  • Bachelor's degree in communication, education, public health, social work, or a related field or equivalent work experience.

Preferred Qualifications:

  • Master's degree in communication, education, public health, social work, or a related field.
  • Veterans will be given priority.
  • Experience in the fields of social work, education, and/or social justice.
  • Experience working with marginalized populations such as persons with disabilities, minors, immigrants or members of the LGBTQIA+ community.
  • Sexual Assault Advocate/Counselor Training (SAACT)
  • DoD Sexual Assault Advocate Certification Program (D-SAACP)
  • Master Training Specialist Certification, ASTD Certified Professional in Learning and Performance (CPLP), and/or Certified Health Education Specialist (CHES)

Physical Activities

The following physical activities described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations:

  • While performing the duties of this position, the individual is regularly required to walk; sit, possess manual dexterity sufficient for use with computer/keyboard; talk and hear.
  • Must have vision correctable to a level where an individual can operate a computer; visualize text on a computer monitor.

Environmental Conditions

There are no harmful environmental conditions that are present for this position. The noise level in the work environment is typically moderate.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of the essential functions, responsibilities and/or requirements.

When you work for RAINN, you're joining a team of experts and professionals who stand up for survivors of sexual violence every day. Your job is important and so are you! RAINN will not discriminate against any employee or applicant for employment because of race, color, creed, religion, national origin, gender, sexual orientation, age, gender, identity, genetic information, disability or protected veteran status. RAINN is committed to maximizing the diversity of its organization and depends on a diverse staff to carry out its mission and encourages all candidates to apply.


To Apply:

Submit resume and cover letter with salary requirements to the Training Director at https://rainn.applicantpro.com/jobs/.

In order to comply with new requirements for federal contractors, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. New employees must either provide proof of vaccination or be granted a medical or religious exemption.

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